Class starting on August 14, 2023 to work remotely in Nebraska or Texas!
At Ameritas, our mission is Fulfilling Life.We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning,investments, and wealth management services.
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The Claims Examiner processes dental claims by using claims knowledge in accordance with the specific policy and/or processing guidelines. This position provides service to customers by communicating with providers and insureds to professionally evaluate claims or answer general inquiries under limited supervision.
What you do
- Review and provide resolution for claims rejected by the auto-adjudication process in accordance with the departmental accuracy and responsiveness standards using the claims/image system and various sub-systems.
- Recognize procedure codes, tooth numbers, etc. and understand how they interrelate to ensure claims for all products were processed appropriately. (Functions will include claims processes for all products - dental, vision and hearing products.)
- Resolve inquiries and problems and arrive at a quick, accurate and satisfactory resolution. Manually process claim re-submissions.
- Knowledge of various contracts and marketing arrangements including PPO contracts and service guarantees. Interpretation of coordination of benefits and other policy provisions, company practices and transition guidelines.
- Apply policy provisions and knowledge of company philosophy to ensure compliance with the contract, legal requirements and guidelines established by various states' regulations.
- Provide second review of claims.
- Work the front desk, either as primary, back-up, or as part of a rotation with other associates.
- Back-up the Group Support Specialist in San Antonio as directed by management.
- Ability to work periods of overtime as required based upon business need.
- Other duties as assigned
What you bring
- H.S. Diploma or GED required
- 0-2 years related experience required
- Experience in a dental related field or claim processing environment helpful.
- Must possess problem solving and analytical skills.
- Organizational and time management skills
- Must possess good grammar in speaking and writing; should have good verbal skills in formal and informal business settings and be able to write clearly.
- Proficient use of personal computer system and keyboarding skills.
- Ability to quickly adapt to new procedures and job functions derived from changes in laws and business relationships.
What we offer
- Hiring/Retention Bonuses up to $850!
- Competitive starting wage of $15.10 per hour
- Annual Short-Term Incentive (Bonus) Plan
- Comprehensive Medical, Dental, and Vision insurance
- 401(k) Retirement plan with a company match of up to 3%
- Time off to care for yourself and others
- Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future.
- Being a mutual-based organization, the return on our investment goesback into the company to benefit our members/customers.
- We're committed to professional development, opportunity, inclusion, and diversity. Team building and collaboration are also priorities.
- Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, and career development opportunities.
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences.We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
